PRIVACY POLICY

Who We Are

Fryburg Roll Offs is a family-owned dumpster rental company based in Millersburg, Ohio. We provide roll-off container rentals across Holmes, Wayne, Tuscarawas, and Stark County. This policy explains how we collect, use, and protect your information when you use our website at fryburgrolloffs.com or contact us by phone or email.

Information We Collect

Information You Give Us

When you fill out a form, book a dumpster, call us, or send an email, we may collect:

• Your name, phone number, and email address
• Your service address and zip code
• Project details and dumpster size preferences
• Payment information (processed securely through our booking platform)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address, browser type, and device information
• Pages you visit and how long you spend on them
• Referring website or search terms that brought you here
• General location data (city/region level, not precise)

How We Use Your Information

We use the information we collect to:

• Schedule and manage your dumpster rental
• Communicate with you about your order, delivery, and pickup
• Respond to questions and support requests
• Send appointment reminders and service updates
• Improve our website and customer experience
• Comply with legal requirements

How We Share Your Information

We do not sell your personal information. We may share your data only in the following situations:

• Service providers: Booking platforms, payment processors, and analytics tools that help us run our business
• Legal requirements: If required by law, subpoena, or court order
• Business transfers: In the event of a merger, sale, or acquisition

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

Third-Party Services

Our website may use third-party services including:

• iCANS: Online booking and payment processing
• Google Analytics: Website traffic and usage data
• Google Maps: Location and mapping features

Each third-party service has its own privacy policy. We encourage you to review them.

Data Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. We do our best to protect your data but cannot guarantee absolute security.

Data Retention

We keep your information for as long as needed to provide our services and meet legal obligations. If you’d like us to delete your data, contact us and we’ll take care of it.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at fryburgrolloffs@gmail.com or call (330) 473-2821.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we’ll update the “Last Updated” date at the top. We encourage you to check back periodically.

Contact Us

If you have questions about this privacy policy or your personal data:

• Phone: (330) 473-2821
• Email: fryburgrolloffs@gmail.com
• Location: Millersburg, OH 44654